Shipping & Pick-Up

Local Pick-up

• Local Pickup is available for customers in the St. Louis, MO metro area only. Orders are usually available within 24 hours. Please do not come to the location if you have not received confirmation that your order is ready and coordinated a specific time/instructions for pickup.

• If local pick-up is selected as your desired form of delivery, you will receive an email for pick-up time, instructions, and location to receive your order once it is processed. You must respond to this email with your availability. This option is only available for customers in St. Louis, MO. *Please note, our pick up locations are in Hazelwood/Florissant.

Processing times and Shipping

• For Shipping, we use USPS Priority mail. Delivery time within the United States is typically 2-4 days. Please keep in mind that during inclement weather, holidays, and the Covid-19 pandemic this time may vary. We are not responsible for delays caused by USPS. Thank you for your patience and understanding. 

 

Return Policy

At Hair Like Mine, we maintain a very high level of quality assurance. Our products go through a rigorous process to make sure you are receiving the best quality possible. All orders are thoroughly inspected before shipping. Our primary focus is to make sure you are 100% satisfied.

Due to the nature of our products, all sales are final and no refunds or exchanges will be issued under any circumstances.